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Frequently Asked Questions
What’s the typical lead time for orders?
Lead times vary depending on the product and order size. We strive to fulfil all orders promptly and provide specific timelines upon inquiry.
Can you provide custom quantities?
Yes, we accommodate orders of varying sizes, from small quantities to bulk supplies, tailored to your project requirements.
What are the options for third-party quality verification?
In addition to our in-house lab analysis, we can coordinate with certified third-party labs for additional quality assurance upon request.
How do you handle bulk orders?
We specialize in large-scale orders and can assist with everything from logistics to regulatory compliance, ensuring a smooth process from start to finish.
What shipping options are available?
We offer global shipping with reliable networks in Europe and expanding routes in the USA. All orders come with tracking and dedicated customer support.